Welcome, adventurer! At BodySocks, we believe every costume is a ticket to a new story. To help your journey go smoothly, we’ve gathered answers to the most common questions below. Can’t find what you’re looking for? Our friendly team is always ready to help!

👗 About Our Products

Q: What kinds of costumes do you sell?
A: We specialize in fun, high-quality costumes that spark imagination! Our collections include Animals, Around the World, Boys, Celebrity, Circus & Clowns, Fairytale, Food & Drink, Historical, Men, Sea, TV/Film, Women, and World Book Day themes. Whether you’re a majestic Egyptian Queen, a whimsical fairytale creature, or a hilarious Inflatable Avocado, we’ve got your perfect character waiting.
Q: Are your costumes true to size?
A: Yes! Each costume is designed with care. We provide detailed size charts on every product page to help you find your ideal fit. If you’re between sizes or have specific concerns, feel free to reach out to our team for personalized advice.

📦 Shipping & Delivery

Q: Where do you ship from, and how long does processing take?
A: All orders are packed with love at our hub in Riva, Maryland, USA. We process orders within 1-2 business days after payment confirmation.
Q: What shipping options do you offer?
A: We offer two clear adventures:

Option 1: Standard Shipping – ✈️ $12.95 flat rate via DHL or FedEx. Delivery in 10-15 business days after dispatch. Perfect for time-sensitive magic like Halloween or themed parties!

Option 2: Free Shipping – 🎁 Free on all orders over $50 via EMS. Delivery in 15-25 business days after dispatch. Ideal for forward planners and budget-savvy adventurers.
Q: Do you ship worldwide?
A: Yes! We ship globally to most countries, bringing transformations to families, cosplayers, and party enthusiasts around the world. However, we are unable to deliver to a few remote regions (including parts of Asia). The checkout page will confirm if we can ship to your location.
Q: Will I receive a tracking number?
A: Absolutely! Once your costume begins its journey, we’ll send you a tracking link via email. You can watch your alter-ego travel across the map right to your doorstep.

💳 Payments & Orders

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Q: Can I modify or cancel my order after placing it?
A: To ensure speedy processing, we start preparing orders quickly. If you need to change or cancel your order, please contact us immediately at [email protected]. We’ll do our best to help if your order hasn’t yet entered the packing stage.

↩️ Returns & Exchanges

Q: What is your return policy?
A: We’re confident you’ll love your costume! However, if something isn’t quite right, you have 15 days from the date of receipt to initiate a return for a refund or exchange. Items must be unused, in original packaging, with tags attached. Please visit our Returns Policy page for full details and instructions.
Q: Who covers the return shipping cost?
A: Return shipping costs are generally the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item sent). We recommend using a trackable shipping method for your return.

🌍 About BodySocks

Q: What makes BodySocks different?
A: We’re more than a costume shop—we’re your partners in creativity. With a small-business soul, we pack every order with personal care from our Maryland hub. We focus on clear policies, fair prices, and reliable service to help you step into your story seamlessly.
✨ Quick Tip: Planning for a specific event like World Book Day or a historical project? Opt for Free Shipping (if your order is over $50) and order well in advance to ensure your costume arrives with plenty of time for adjustments and practice!

❤️ Still Have Questions?

Our friendly customer care team is always here to guide you!
Email us at: [email protected]
We’re based at: 2708 Riverview Dr, Riva, US 21140

Bringing stories to life, one carefully delivered costume at a time.
— The BodySocks Team