✨ Welcome, Storyteller! These Terms and Conditions (“Terms”) govern your use of the BodySocks website (fancydressus.com) and your purchase of our imaginative costumes. By accessing our site or making a purchase, you agree to these Terms. We’re committed to making your costume adventure as magical and transparent as possible.

1. Our Story & Your Role

1.1 Who We Are: BodySocks is a creative costume provider specializing in bringing stories to life. Our collections include Animals, Around the World, Boys, Celebrity, Circus & Clowns, Fairytale, Food & Drink, Historical, Men, Sea, TV/Film, Women, and World Book Day costumes. We serve a global community of families, teachers, party-goers, and dreamers.

1.2 Who You Are: Our target customers are imaginative individuals and groups seeking high-quality, themed costumes for events like World Book Day, costume parties, theatrical performances, and educational activities. You value creativity, quality, and a smooth shopping experience.

1.3 Website Style: Our website uses a playful, narrative-driven, and user-friendly tone—blending whimsy with clear information—to guide you from selection to delivery.

2. Product & Service Description

2.1 Product Characteristics: Our costumes are designed for creativity and fun. They are typically full-body suits (“bodysocks”) or themed outfits that emphasize character portrayal and visual impact.

2.2 What We Provide: We deliver costumes, characters, adventures, and memories. Each item is crafted with care, but please note they are costume wear intended for temporary use at events and parties.

2.3 Customization: We offer custom-made or personalized items from our themed collections (e.g., Historical, Fairytale, TV/Film). These are made to your specifications and are subject to specific return conditions (see Section 7).

3. Ordering & Payment Terms

3.1 Placing an Order

By placing an order, you confirm that all information provided is accurate and complete. You are responsible for ensuring your delivery address is correct.

3.2 Accepted Payment Methods

We accept the following secure payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are encrypted for your protection. Payment is due at the time of order.

3.3 Order Confirmation & Processing

After payment confirmation, we process orders within 1-2 business days. You will receive an order confirmation and, once shipped, a tracking email.

4. Shipping & Delivery

4.1 Shipping Regions: We ship worldwide, excluding Asia and some remote areas due to logistical constraints. By placing an order, you confirm your location is within our service area.

4.2 Shipping Options & Timelines:

  • Standard Shipping: Via DHL or FedEx. Cost: $12.95. Delivery: 10-15 days after dispatch.
  • Free Shipping: Via EMS for orders over $50. Delivery: 15-25 days after dispatch.

4.3 Delivery Responsibilities: The risk of loss or damage passes to you upon delivery to the provided address. You are responsible for any import duties, taxes, or customs fees in your region.

5. User Obligations & Responsibilities

5.1 Account & Information Accuracy: You must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details.

5.2 Lawful Use: You agree to use our website and products for lawful purposes only. Costumes should not be used for any deceptive, harmful, or illegal activities.

5.3 Product Care & Use: Our costumes are designed for event use. You are responsible for following any care instructions and using the product appropriately. We are not liable for damage due to mishandling, alteration, or improper use.

6. Returns, Exchanges & Refunds

6.1 Return/Exchange Window: We accept returns and exchanges for most items within 15 days of you receiving the order.

6.2 Conditions for Return: Items must be unworn, unwashed, unaltered, in original packaging, with all tags attached. You must initiate the request within the 15-day window.

⚠️ Important Non-Returnable Items: To ensure hygiene and fairness, we cannot accept returns on:

  • Worn, washed, or altered costumes.
  • Items without original packaging and tags.
  • Custom-made or personalized items (unless defective).
  • Items damaged due to customer mishandling.

6.3 Return Process: You must contact us at [email protected] to receive a Return Merchandise Authorization (RMA) number before sending anything back. Return shipping costs are the customer’s responsibility unless the error was ours (e.g., defective or incorrect item).

6.4 Refunds: Approved refunds are processed within 5-10 business days to the original payment method. Original shipping fees are non-refundable.

7. Intellectual Property

7.1 Our Content: All website content, including text, graphics, logos, images, and product designs, is the property of BodySocks or its licensors and is protected by copyright and trademark laws. The themes and concepts behind our costumes (e.g., Fairytale, Historical) are part of our creative offering.

7.2 Your Use: You may browse and purchase for personal, non-commercial use. You may not reproduce, distribute, or create derivative works from our content without express written permission.

7.3 Character & Brand References: Our costumes may be inspired by popular culture, history, and folklore. These are our interpretations for costume use and are not licensed endorsements unless explicitly stated.

8. Limitation of Liability

8.1 General Limitation: To the fullest extent permitted by law, BodySocks (fancydressus.com) shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products.

8.2 Product Liability: Our liability for any defective product is limited to, at our option, replacement of the item, issuance of a credit, or refund of the purchase price, in accordance with our Returns policy.

8.3 Force Majeure: We are not liable for delays or failures in performance due to circumstances beyond our reasonable control (e.g., natural disasters, pandemics, shipping carrier delays).

9. Privacy & Data Protection

Your privacy is important. Our collection and use of your personal information are governed by our separate Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Maryland, United States. Any disputes shall be resolved in the courts located in Anne Arundel County, Maryland. We encourage you to contact us first at [email protected] to resolve any issues amicably.

11. Changes to Terms

We may update these Terms periodically. The latest version will always be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance.

12. Contact Us – Your Adventure Guides

Our dedicated support team is here to help with your costume saga!

📧 Email: [email protected]

🏢 Address: BodySocks, 2708 Riverview Dr, Riva, US 21140

We aim to respond to all inquiries within 24-48 hours.